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FAQS

Find out more about booking and organising your trip, safety, who travels with us and more.

Booking your experience

How do I find the right experience for me?

Our website is like an encyclopedia of southern Africa’s most exciting wildlife conservation projects. But sometimes there’s just no substitute for talking to someone who’s been there and done it.

Our staff are not only experienced in travel management but also carry zoological and conservation-related qualifications. We regularly travel to each project so that we always have up-to-date information for you and can discuss your options based on our own first-hand experience.

So if you need help finding the right experience for you, get in touch with us by phone, email or via our online application form (just click the link in the upper right corner of every page).

How long can I stay?

That’s really up to you. Our shortest experiences can be completed in just five days. Some locations ask that you stay for at least two weeks. But many of our travellers choose to say for a lot longer than this, up to many months.

Can I split my time between more than one location?

Absolutely. If you choose to move between different conservation projects, we can also arrange your transfers.

How do I book an experience?

We want every traveller to enjoy a hugely memorable and rewarding time in Africa. So before booking, we take the time to find out a little about what you want and discuss your options. Here’s how it works:

  1. Your journey to Africa starts with our online application form. This is your chance to tell about yourself and what you want from your African experience. To open the form, just click the link in the upper right corner of any page.
  2. Then the most important bit – we’ll arrange a time to talk to you over the phone and help you plan your trip. During this conversation, one of our conservation travel experts will answer all your questions, talk to you about your options, and even make personal recommendations based on your ambitions.
  3. Following your call, we’ll send you a unique plan for your trip which outlines everything discussed during our conversation.
  4. When you’re ready, we ask you to confirm your booking by sending us a signed confirmation and a deposit of GBP 295 / USD 400 / CAD 500 / AUD 500 / EUR 350.
How far in advance should I book?

Due to the small size of some conservation projects and initiatives we work with, availability on our experiences can be fairly limited. You may also need to organise a tourist visa which could take up to eight weeks to arrive.

For these reasons, we recommend you get in touch with us as soon as you’re interested in travelling.

Is there a selection process?

No. We’ll ensure you’re matched to an experience that suits your interests and ambitions. But you do not need any specific qualifications or past experience.

What do I need to do before I go?

Once you’ve confirmed your booking, you can start organising your trip. Here are a few things to put on your to-do list:

  • Check if you need a visa. The rules around visas are always changing so make sure you get your information from a trusted and up-to-date source.
  • Visit a doctor or travel nurse for advice on vaccinations.
  • If you choose not to arrange your flights or insurance through us, make sure you sort them out as early as possible to keep prices down.
  • If you’re under 18 years old at the time of travel, you will need to carry some documents with you. These need to be officially certified within three months of travel. (We’ll advise you how to do this but please be aware you will need to allow enough time to get this organised).
  • Remember to make your final payment to us. This is due 12 weeks before you travel.
  • And last but not least… pack! To make things a bit easier, we’ll send you a recommended kit list for your experience.
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If you can’t find the answer to your question in our FAQs, get in touch and ask our team. Whatever you want to know, we’re always happy to help.

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