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FAQS

Find out more about booking and organising your trip, safety, who travels with us and more.

Costs and payments

How much do your conservation experiences cost?

Our experiences start from GBP 1,180 / USD 1,590 / CAD 2,060 / EUR 1,350 / AUD 2,130 / ZAR 20,110 for 5 day courses and from GBP 1,760 / USD 2,360 / CAD 3,060 / EUR 2,000 / AUD 3,170 / ZAR 29,900 for 2-week volunteer experiences.

All prices include your accommodation at the conservation project, all your meals, transport to and from Johannesburg and vital financial support to your host conservation projects.

You can find out more about the prices on our website or by speaking with us.

Why do I have to pay to volunteer?

Wildlife conservation in southern Africa isn’t government funded. So projects rely on travellers like you, not just for your time and effort, but also for the vital financial support you provide.

Over the years, the financial support of our travellers has empowered the conservation projects we work with in many different ways. We’ve sponsored new equipment, invested in new facilities and provided interest-free loans to help broaden their impact.

During your time in Africa, you’ll see exactly where your money goes: enabling the conservation work you’re involved in and having a direct benefit on the wildlife, communities and ecosystems of southern Africa.

As an independent conservation travel company, we only support projects with a proven track record. And we prioritise those that have little or no other source of funding. So you can rest assured your money is going where it’s needed most.

Do I have to pay a deposit?

Yes. To secure your booking there’s an initial deposit of GBP 295 / USD 400 / CAD 500 / AUD 500 / EUR 350 / ZAR 3,500. This amount is then deducted from your final payment.

We only request your deposit once you have received your Booking Pack detailing your placement dates and our Booking Terms and Conditions.

Which currencies do you accept?

You can pay your deposit and full travel prices to us in GBP, USD, EUR, AUD, CAD or ZAR.

What payment methods can I use?

For all currencies, you can pay via bank transfer (we’ll send you details in your Booking Pack). For all currencies except South African Rand, you can pay online or over the phone by debit/credit card, Visa or Mastercard.

We are unable to accept American Express, Discover Card or Diners Club Card.

When is my full payment due?

After paying your initial deposit, there is then nothing to pay until 12 weeks before departure. On booking, you will receive a statement which will detail the exact date your final payment is due.

Are there any other prices?

We ask that you take out travel insurance that covers the wildlife activities you will undertake during your trip, as well as emergency treatment, airlift evacuation and repatriation. If you want, we can arrange insurance that provides this level of cover for you.

You may also need to arrange a visa that allows you to travel and make sure you’re up to date with all the necessary vaccinations. Depending on your nationality, you may have to pay for these precautions.

What is your cancellation policy?

Sometimes circumstances change and prevent you from travelling. If you decide to cancel for any reason more than 12 weeks prior to departure we will refund all payments made by you, minus your deposit. In the final 12 weeks prior to departure date we will refund the following amounts:

  • From 12 to 8 weeks before departure – 75% of aggregate price less deposit
  • 8 to 6 weeks before departure – 50% less deposit
  • 6 to 4 weeks before departure – 25% less deposit
  • Less than 4 weeks before departure – no refund

If the cancellation charge is greater than the amount you have paid to us prior to cancellation, the balance becomes a debt owed by you to us.

You may be able to recover your losses resulting from cancellation if you cancel for a reason covered by your insurance policy.

How much spending money will I need?

Our prices include transport, accommodation and food. So there’s no need to bring extra money if you don’t want to. But you may want to spend a little on gifts and mementos, snacks and toiletries. Around GBP 60 / USD 75 a week should be more than enough to cover all this.

Some projects also offer a wide range of optional excursions which you can book during your stay for an additional cost. Our team will advise you before you travel on what these are and what they cost.

Can I use a credit/debit card in Africa?

Some shops in rural Africa do accept card payments but many don’t. So you should be prepared to pay for things in cash.

You’ll find ATMs in most towns and petrol stations in South Africa where you can withdraw cash using a VISA and Mastercard.

For placements in Zimbabwe, you’ll need to bring all your spending money in US dollars cash. This is because there is no option to withdraw cash in Zimbabwe and limited options to pay by card. Our team will advise you before you travel how much money you’ll need to bring.

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